Having a business call plan can be a good way to save on your mobile phone usage, especially if you make a lot of calls, texts, or need to use data frequently. To make the most out of your plan, you may want to consider some ways to maximise your usage, while cutting down on wasted time or unwarranted costs.

Even though you may not enjoy making phone calls, or feel comfortable doing so, they can help you to connect and build up a rapport with colleagues, suppliers, and even clients, throughout your working day.

Spot scams

If you receive a call on your work mobile from a number you don’t recognise, there could be a chance that it is from a scam artist. Looking up whether you have had a scam phone call from 08000521251, as an example, can help you to figure out if the number is from a genuine company, or if it is likely that it came from people trying to gain access to your personal or financial information.

If the call is not legitimate, you can often contact your provider to inform them about the incident and get the number blocked, as well as reporting it to a national fraud department for further investigation. Try not to stay on the phone with these people, as it can waste valuable time from your working day. Scam calls can come from national, international, and even mobile numbers, so it pays to always remain alert.

Look for the best deals

Making the most out of having a business call plan isn’t always about the ways in which you use it, but also about what is contained within your package. There is usually no point in paying extra for all of the options available to you if they are not going to be used.

Consider whether or not you are likely to use mobile data and, if so, how much, as well as whether included international calling will be of any use to you. Shopping around for business mobile call packages can help you to continue getting the best deal, and may even help to convince your current provider to lower your monthly rate.

Use scripts

Extra time can be spent when on business calls if you need to think about what to say, or even stumble over your words. Even getting to make the call itself can cause delays, especially if you lack confidence in talking on the phone. To try and overcome these issues, you could instead spend a little time drafting out scripts for the various types of calls you make, including cold calls, following warm leads, and even dealing with PR and advertising matters.

Making the most of your business call plan can involve finding ways to save yourself and your company money, reducing time wasted on scams or marketing calls, and finding the best ways to get your point across. In doing so, you may find that the telephone aspect of your working day becomes a little bit easier.