Sales & Revenue

Sales in a startup might seem as useful as learning latin or dry stone walling. A lost art for a...

Customer service is the provision of service to customers before, during and after the purchase of any product. Customer service...

Can you honestly say that you’re 100% sure you’re delivering on what your customers value the most? If not, you’re...

The chances are that as an entrepreneur you are a self-starter, happy to swim against the tide, you see things...

If you are hoping to expand your business into Brazil, language is something that you will have to pay a...

Let’s start by casting our minds back to our school years. Remember the different teachers who taught you? Some were...

Worldwide media coverage, good, bad and controversial, has highlighted the fact the Russians are their own people. They have different...

This topic can draw fierce debate and sometimes becomes a proxy fight between “old” and “new” ways. Some argue it...

The visibility of social interaction between customers and organisation provides a ready-made source of improvement opportunities. Traditionally Customer Service has...

In one way or another most businesses are affected by changes in season; whether you sell greeting cards or software,...

As an entrepreneur, looking abroad to expand your business opportunities and reach comes naturally. Taking your ideas, services or products...

If Turkey isn't on your international expansion list, then you are missing out. Forget going places, Turkey has already gone...