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6 benefits the cloud brings to workforce management

Learn how cloud-based workforce management systems can offer you greater flexibility, scalability and control
Editorial team

/ Last updated on 14th October 2017

Having the right tools and technology in place is essential for any business serious about growing and even more so for those looking to achieve rapid growth. The commercial, operational and financial aspects of any business are all areas where advances in technology are having a huge impact. The advent of cloud computing, coupled with big data and mobile technology, means it’s easier than ever for businesses to optimise the way they operate and have more ‘intelligence’ on how they are performing.

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Whether it’s a CRM system like Salesforce, inbound marketing software like HubSpot or workforce management software like Quinyx, the tools businesses now have at their disposal are significantly enhancing the experience of both their employees and their customers. The art of great workforce management is having the right people, in the right place, at the right time in a way that provides a better service for customers, hands more control to employees and has a positive impact on a business’s bottom line. Here are six ways cloud-based workforce management software is empowering business to grow and optimise:

Greater efficiency and productivity

As well as improving our decision making, cloud-based workforce management software helps optimise the use of time by automating traditionally labour-intensive tasks. It also enables instant communication and usually comes with a dedicated app meaning end-users are instantly notified of, for example, any changes to their schedule or when a leave request has been granted.

Improved flexibility

With the growing popularity and acceptance of remote working, business leaders are looking for the flexibility to be able to manage their business from anywhere at any time. A key aspect in doing this is being able to access their business data whenever and wherever they choose to. Cloud-based workforce management software enables and empowers this.

Unlimited scalability

For companies looking to grow, the scalability of any software solution is going to be a hot issue. Cloud-based software means doing this is easy and it’s cost-effective to scale up; as you grow, the software grows with you.

Automatic updates

Most cloud-based software providers will have software updates and new releases on a regular basis. Not only does this means the software is always up to date, it means it’s constantly improving and evolving to better serve its users.

Control

With cloud-based workforce management software, the user is always in control, never more so than with core documents. Take a rota as an example; by having this hosted in the cloud it means there is only ever one version. This eliminates error and version conflict instantly. Embracing the leading technology and cloud-based software solutions fuels business growth, empowers employees and, ultimately, results in a better service for the consumer.

Better insight

Intelligent software is already helping to enrich, shape and define our daily lives. When it comes to business, business leaders are able to tap into the ever-improving analysis of big data to make better, more informed decisions. The aforementioned Quinyx, a leading European provider of cloud-based workforce management software, has recently launched a new ‘insights’ module to do exactly this. This module which is able to make accurate predictions and detailed forecasts of future staffing requirements by analysing historical data. Through this analysis, the software is then able to proactively present the user with useful suggestions on how to optimise their workforce based upon different data streams.

Related: Top 10 marketing automation tools for small businesses

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