10 Reasons unified communications increases productivity

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A key to every successful business is productivity. Good business owners are always looking for ways to increase productivity and implement technological advances to get the job done more efficiently.

This is where Unified Communications comes in. The term Unified Communications – UCs from now on – refers to the integration of real-time communication services, including instant messaging, desktop sharing, and web and video conferencing offered by a range of companies. At this stage of the game, UCs should be present in every professional environment to maximise productivity. Why is this so? Here are ten reasons…

Time is money

The age old saying is true: anything that can be done or addressed in real time is cost-effective. Implementing the use of instant messaging, email and other communications techniques saves time when participating in tasks such as negotiating, brainstorming and problem resolution.


Using a single software platform for professional purposes adds more efficiency when carrying out tasks, as you are notified immediately when someone is trying to contact you, or an action is required.


More work can be accomplished as a result of UCs, as employees are given the freedom of mobility and are no longer tethered to the office waiting for phone calls and faxes. Emails, phone calls, important information and other alerts can be received anytime and any place thanks to mobile devices and their capabilities. Using UCs gives people the ability to be in more than one place at a time, adding ease and convenience to multitasking.

Eliminating slower communication methods

Thanks to technology data, information can be sent instantly. This makes antiquated methods for sending documents and communicating, like snail mail, less needed. What used to take days or longer to receive, can now be received and viewed instantaneously with email and desktop sharing.

Streamline communication systems

Adopting a UCs system in your business enables you to streamline communications business-wide by eliminating the need for multiple systems. By simplifying the process and making it easier for people to get in contact with each other, business procedures will be optimal, and the company will see a boost in communications.

Increased collaboration

Employees who can communicate more easily will see increased teamwork and collaboration throughout the company and their colleagues. UCs offers features to easily enable people to interact and share their ideas through video conferencing and instant messaging, allowing one to be present and participate remotely from the office.

Cost effectiveness

UCs provides savings in many areas. It diminishes the need for a lot of business travel, enabling employees to attend conventions, seminars and business meetings without having to hit the road and offering significant savings for transportation and accommodation. Tools like IP telephony and instant messaging decrease the cost of long distance telephone charges, and regular phone systems can be absorbed into the company’s existing Internet service expenses.

Easy system to implement

One of the major benefits of turning to UCs for your business solutions is that it’s easy to implement. Many of the most reliable UCs tools come readily equipped with Internet browsers, smartphones or computers. The rest is easily implemented by simply installing software which can be integrated into the business’s pre-existing CRM applications and IT infrastructure.


Many, if not all of the aspects of UCs are extremely user-friendly, easy to learn and use. All of the products within the UCs platform are designed with a consistent and uniform design, which simplifies the communication process, creating a feeling of familiarity and in turn making the user experience friendlier.


Unified Communications are sent using a data connection that can encrypt the information being passed across the network, protecting it from being wrongfully intercepted. This added security is a substantial benefit when transmitting sensitive or restricted information, like client’s financial details and other pertinent information.