You'd want to outsource your receptionist function for various reasons. One of them is to ensure you maintain your employees'...

You have created a product or have offered a service and your eCommerce store is ready for making purchases. Now...

Small businesses, at their very early stage of development, face numerous problems. Mostly they are connected to a small budget...

LinkedIn is a powerful platform for B2B that contributes to business growth. It allows them to send client connection requests...

In every business, customer data is collected and stored to be used in the future, and a CRM platform makes...

It’s no secret that SEO has become much more than a marketing technique. In fact, SEO is one of the...

Customer service has developed several different titles over the years; service, customer success, account management, client management. Whatever you want...

Have you ever asked yourself “Why don’t I sell more myself?” Perhaps not as your primary sales strategy, of course....

Using a CRM system within your business can have various benefits including increased sales and lead generation.  No matter what...

Gone are the days when businesses were measured on metrics of price only, it is day and age of data...

Coming up with a product or service as a business idea may be simple, but selling it is the difficult...

Customer service should be the cornerstone of your overall business strategy. No matter how great your product or service is,...

The global digital signage industry has steadily been growing, and it is a trend expected to carry on over the...

You are bound to react with delight when someone buys from your company. However, if that person makes just a...

Customer service skills are necessary in a wide variety of industries, from advertising to consulting, and to retail, food, and...

Wouldn't it be great if you could leave a presentation knowing you nailed it? You want your clients to feel...

The IT world is full of difficult to understand terms, making it tough to keep track of the tools, processes,...

The fate of your business surviving after the loss of its biggest client lies in the assessment and execution of...

The lockdown that followed the COVID-19 outbreak has been an exceptionally difficult time for businesses. Companies in affected sectors like...

Let’s face it. The world has changed. Now more than ever, businesses are relying on technology to reach out to...