7 advantages of using a CRM platform for entrepreneurs
Using a CRM system within your business can have various benefits including increased sales and lead generation. No matter what size your company is, if...
Sales
How does data analysis help increase your business’s sales?
Gone are the days when businesses were measured on metrics of price only, it is day and age of data...
5 Proven strategies to improve retail sales
Coming up with a product or service as a business idea may be simple, but selling it is the difficult...
How to create an effective customer service strategy
Customer service should be the cornerstone of your overall business strategy. No matter how great your product or service is,...
Interactive digital signage as a perfect tool to improve your customer experience
The global digital signage industry has steadily been growing, and it is a trend expected to carry on over the last couple of years. As...
7 strategies to improve customer engagement
You are bound to react with delight when someone buys from your company. However, if that person makes just a one-off purchase and doesn’t regularly...
5 Ways your business can employ excellent customer service
Customer service skills are necessary in a wide variety of industries, from advertising to consulting, and to retail, food, and beverage. If you are looking...
4 Tips for more engaging client presentations
Wouldn't it be great if you could leave a presentation knowing you nailed it? You want your clients to feel informed and motivated, but you...
Understanding Service Vs Help desks and ITSM
The IT world is full of difficult to understand terms, making it tough to keep track of the tools, processes, and frameworks used. Still, three...
The art of survival after losing a client
The fate of your business surviving after the loss of its biggest client lies in the assessment and execution of certain guidelines A client’s satisfaction...