38 powerful sales techniques to turn your prospects into customers
To put it simply, if you don’t sell, your businesses will die, and there are no exceptions, this is what makes learning tried and tested...
Sales
Sales funnel: 4 stages from lead to customer
The sales funnel can be defined as the buying process that companies guide customers through when they purchase a product...
What is lead generation and how does it work?
Lead generation as a sales process has changed drastically over the years. It’s now common for multiple marketing/sales channels to...
Sales pipeline: How to build a pipeline that turns prospects into customers
A sales pipeline is one of the most critical systems your business will ever develop or maintain. It doesn’t matter...
21 ways to get your first 100 customers
It’s a major milestone for any aspiring startup. Early adopters are notoriously difficult to come by, so getting 100 of...
3 pivotal sales presentation techniques for groups
Group sales presentations are a very versatile prospecting technique and can take many shapes and forms. You could, for example,...
8 stages of a sale: Finding and turning prospects into customers
Sales in a startup might seem as useful as learning latin or dry stone walling. A lost art for a...
What is customer service?
Customer service is the provision of service to customers before, during and after the purchase of any product. Customer service...
4 Ways to increase customer retention
Can you honestly say that you’re 100% sure you’re delivering on what your customers value the most? If not, you’re...
What is social capital? – An investment well worth making
The chances are that as an entrepreneur you are a self-starter, happy to swim against the tide, you see things...
How to recruit & manage social customer service teams
This topic can draw fierce debate and sometimes becomes a proxy fight between “old” and “new” ways. Some argue it...