Interactive digital signage as a perfect tool to improve your customer experience
The global digital signage industry has steadily been growing, and it is a trend expected to carry on over the last couple of years. As...
Sales
7 strategies to improve customer engagement
You are bound to react with delight when someone buys from your company. However, if that person makes just a...
5 ways in which your business can employ excellent customer service
Customer service skills are necessary in a wide variety of industries, from advertising to consulting, and to retail, food, and...
4 Tips for more engaging client presentations
Wouldn't it be great if you could leave a presentation knowing you nailed it? You want your clients to feel...
Understanding Service vs. Help desks and ITSM
The IT world is full of difficult to understand terms, making it tough to keep track of the tools, processes, and frameworks used. Still, three...
The art of survival after losing a client
The fate of your business surviving after the loss of its biggest client lies in the assessment and execution of certain guidelines A client’s satisfaction...
How to close deals in lockdown (and who’s still buying?)
The lockdown that followed the COVID-19 outbreak has been an exceptionally difficult time for businesses. Companies in affected sectors like travel or hospitality saw demand...
5 Ways your business can use call recording to improve sales
Let’s face it. The world has changed. Now more than ever, businesses are relying on technology to reach out to customers and coordinate their operations....
8 Ways you can improve your financial lead generation online
As a SME business owner in the finance arena, whether you’re an insurance broker, mortgage broker, an independent financial adviser, or a pension adviser, you...
Bringing in the business
"Navigating the ups and downs of tenders and new business opportunities is hardly straightforward", says Sandy Boxall. But nonetheless it can be done. He explains...